At Bloxiy, we're committed to providing a fair and reliable experience for all customers. Because our products are digital, refunds are handled on a case-by-case basis.

Eligible for Refund

We offer refunds only if:

  • The product was not delivered within 2 business days after payment.
  • The product delivered was incorrect or defective.

To request a refund, email us at 📧 support@bloxiy.com.

Include your order number, proof of payment, and a short description of the issue.

If your request is approved, the refund will be issued to your original payment method within 5–10 business days.

Not Eligible for Refund

Refunds are not available if:

  • The product was delivered correctly.
  • Incorrect information was entered during checkout.
  • You changed your mind after purchasing.

All sales are final once the product has been delivered.